Job Description

Study Hotels is expanding to new markets and is currently seeking motivated Security professionals to join our team at our new hotel in Baltimore, The Study at Johns Hopkins .

Our caring and attentive associates reinforce our principal belief that guest service is our highest priority. We have opportunities for energetic, service-oriented individuals who are experienced in providing efficient service and memorable experiences.

Responsibilities

• Carry out inspections on the premises to ensure everything is in order.
• Check-in vendors and deliveries. Ensure vendors have the appropriate escort throughout the back areas of the hotel.
• Responsible for monitoring the CCTVs. Work with Engineering to identify vulnerable spots of the CCTV.
• Investigate accidents, thefts, and other safety concerns pertaining to guests and coordinate with Human Resources for team members.
• Maintain and monitor lost and found processes and procedures.
• Responsible for key maintenance, conduct departmental key control audits, and maintain key control records.
• Maintain emergency safety procedures.
• Prepare reports on all activity that takes place in the hotel.
• Responsible for reporting incidents to the appropriate channels.

Fundamentals

• Education: High school diploma or general education degree (GED).
• Experience: 5+ years in a similar role.
• Flexibility to work any shift, including evenings, weekends, and holidays, as dictated by business needs.
• Basic knowledge of Microsoft Excel, Word, and Outlook.
• Excellent verbal and written interpersonal communication skills.
• Proficiency in English required; a second language is desirable.
• Strong organizational skills, including follow-up, time management, ability to multi-task and manage multiple priorities.
• Ability to positively communicate and interact with all hotel departments, external vendors, and guests.
• Ability to grasp, lift and or carry, or otherwise, move goods weighing a maximum of 50 lbs.
• Ability to stand for long periods of time.
• Study Hotels is a drug free workplace. Pre-employment drug test and background check required.

About Us

The Study at Johns Hopkins, the fourth property of the Study Hotels brand, is located at the main gate of Johns Hopkins University’s Homewood Campus. As part of the revitalized Charles Village corridor, guests will feel immersed in both campus life and the surrounding community, and able to enjoy all that Johns Hopkins University and Baltimore have to offer the moment they leave the hotel.

Eligible full-time team members are offered a comprehensive benefits package including medical, dental, vision, life and disability insurances, paid time off, and paid holidays.

Study Hotels is an Equal Opportunity Employer and does not discriminate based on age, race, religion, disability, nationality, sex, sexual orientation, or any other category protected by federal, state, or local law.

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